— FAQ
Frequently asked questions
Have questions about coach hire, passenger transport or the quotation process? We've brought together the most important information below.
What passenger transport services does Levissimo provide?
We provide domestic and international private coach services, regular employee transport, school bus services, airport transfers, and passenger transport for events, excursions and organised group travel.
How long has Levissimo been providing passenger transport services?
Levissimo has been providing passenger transport services since 1996. We have also provided regular employee transport services since 2000.
What group sizes can you accommodate?
We provide suitable vehicles for both smaller and larger groups. When selecting the right vehicle, we consider the number of passengers, the route, the amount of luggage and the required onboard facilities.
Do you provide passenger transport throughout Hungary?
Yes. Domestic private coach transport can be requested to destinations throughout Hungary. Service availability depends on road accessibility and any applicable traffic or vehicle restrictions.
Can I hire a coach for international travel?
Yes. We provide international private coach services and passenger transport for multi-day journeys across Europe. When planning the journey, we take the route, tolls, parking requirements, and the drivers' statutory driving and rest periods into account.
Do you provide airport transfers?
Yes. We provide group airport transfers for companies, tourist groups, conferences, events and other organised trips. Depending on the number of passengers and the amount of luggage, we can provide a minibus or coach. All transfer details are agreed with the client in advance.
Do you provide regular employee transport?
Yes. Routes, timetables and vehicle capacity can be tailored to your company's locations, shift patterns and operational requirements.
Do you provide transport for school trips?
Yes. We provide passenger transport for school trips, educational visits, camps and other school programmes, both within Hungary and abroad.
Do you provide passenger transport for events and weddings?
Yes. We provide passenger transport for conferences, corporate events, weddings, cultural events and sporting events. If required, the service can be arranged using multiple vehicles or several return departure times.
How can I request a quotation?
Please use our quotation request form and provide the travel date, route, planned departure and arrival times, number of passengers and any special requirements. For multi-day journeys, please also attach the planned itinerary or programme.
How long does it take to receive a quotation?
The time required to prepare a quotation depends on the complexity of the journey. Providing the exact route, times, number of passengers and itinerary helps us prepare your quotation more quickly.
How much does coach hire cost?
Coach hire is priced individually for each journey. The total price is influenced by several factors, including the route, duration, vehicle category, waiting time, road tolls and parking fees.
What does the quotation include?
The quotation includes the planned service, vehicle category, route, schedule and price. It also specifies which additional costs are included in the quoted price.
What equipment and onboard facilities are available?
We provide coaches in different sizes and with various levels of comfort and equipment to meet different travel requirements. Depending on the selected vehicle, facilities may include air conditioning, seat belts, reclining seats, a microphone, a fridge, an onboard toilet and power sockets.
How do I choose the right coach?
When requesting a quotation, please provide the number of passengers, the route, the amount of luggage and any required onboard facilities. Based on this information, we will help you select a vehicle with the appropriate capacity and level of comfort.
When does a booking become final?
A quotation request does not constitute a confirmed booking. The booking becomes final once the quotation has been accepted in writing, the order has been confirmed and any required fee or deposit has been paid.
Is a deposit required?
Depending on the nature and value of the service, a deposit or advance payment may be required. The amount and payment deadline will be specified in the individual quotation.
Can a confirmed booking be changed?
Yes. Changes can be requested in writing. Changes to the route, schedule, number of passengers or any other material condition may also affect the price of the service.
Can I cancel my booking?
Yes. A booking can be cancelled in writing. Any applicable cancellation fee is determined by the accepted quotation, the contract and the applicable General Terms and Conditions.
Can I request a specific type of coach?
The quotation may specify the vehicle category, passenger capacity and required equipment. Where necessary, the originally planned vehicle may be replaced with another vehicle offering the same or greater passenger capacity or an equivalent or higher level of comfort.
Can the service be provided by a subcontractor?
Yes. Where necessary, a subcontractor or another service provider may be involved in delivering the service. In such cases, the accepted quotation, booking confirmation and applicable contractual terms continue to apply.
What travel documents are required for international journeys?
Passengers must have the valid documents and permits required to enter the countries concerned. Passengers and the client are responsible for ensuring that all travel documents are valid and that the applicable entry requirements are met.
How much luggage can be carried on the coach?
The amount of luggage that can be carried depends on the vehicle's luggage capacity and the number of passengers. Please inform us in advance if you are travelling with oversized luggage, sports equipment, musical instruments or other special items.
What happens if the destination cannot be reached by coach?
In such cases, we will agree on an alternative pick-up or drop-off location that can be accessed safely and legally. For road safety reasons, the driver may change the route or refuse to use an unsuitable road or section of the planned route.
How do driving and rest-time regulations affect the journey?
Drivers must comply with all applicable driving and rest-time regulations. On longer or multi-day journeys, scheduled rest periods, an additional driver or changes to the itinerary may therefore be required.
What should I do if I leave something on the coach?
Please contact us as soon as possible and provide the date of travel, the route and a detailed description of the missing item. Our team will help check whether the item has been found. Please note that we cannot accept responsibility for items left behind, lost or misplaced on the coach.
How can I report a problem or submit a complaint?
If you experience a problem during your journey, please report it to the driver or our designated contact person as soon as possible. Written complaints can be sent to info@levissimo.hu.
Why choose Levissimo?
With decades of experience in passenger transport, vehicles offering different passenger capacities and solutions tailored to individual travel requirements, Levissimo supports clients with reliable group transportation. We help organise domestic and international journeys, regular employee transport services and customised group travel.